If you’re interested in solving challenging problems for some of the world’s leading publishing companies, while also getting to work with a world-class team that is fun, caring, and nimble, then this opportunity will likely resonate with you. We are a group of individuals committed to providing our customers with world-class technology, best-in-class strategic services and cutting-edge industry insights.
Polar partners with the world’s leading premium publishers to help scale their branded content business. Conde Nast, Huffington Post, The Telegraph, News Australia, Post Media and hundreds of other customers use our platform to scale their branded content business. Polar makes it easy to create dynamic native formats for any device, promote branded content across multiple channels, optimize performance, and assess engagement with insights.
If you have the instincts to navigate complex projects, manage expectations with multiple stakeholders at top-tier publishers, and the technical aptitude to dive into code and implement solutions, then this is the perfect role for you.
We are headquartered in Toronto and have a growing global footprint, with offices in New York, London and Sydney. This position will be based out of our growing global headquarters in the heart of downtown Toronto.
Interested in joining our growing family? Learn more at www.polar.me/careers
Serve as the primary technical contact for our customers, and ensure the satisfactory resolution of all support requests by interfacing with Product and Engineering teams.
Project Manage the implementation process, from kickoff through launch. Scope, plan and manage progress against the plan - set up weekly meetings, and manage deliverables/milestones, escalate risks and issues, propose solutions.
Train Customers on all technical and non-technical aspects of Polar’s platforms and products.
Manage multiple integration projects concurrently providing excellent service and building a strong long-term partnership with clients.
May require frequent travel between New York, Toronto and other North American cities to meet and interact with customers.
A Bachelor’s degree and at least 2-3 years of work experience preferably in a technical and/or customer facing role.
High level of comfort with training and supporting clients on a technology platform. Experience with configuring and implementing software applications.
Experience and aptitude for web and advertising related technologies and SaaS platforms is a plus.
Project management skills: specifically, being able to lay out deliverables and follow-through on hitting them.
Ordinary days are for ordinary people - you’ll find neither at Polar! Joining the Polar team means working with a tight group of passionate individuals that all have an unmatched dedication to revolutionizing the digital publishing industry. Our culture is built on a foundation of business transparency with an office-wide “no-door” policy - that’s right, nobody has an office! Every Monday, Wednesday and Friday the entire global team meets virtually for 15 minutes with updates from every department so that everyone knows what’s going on.
Our core values are leadership, fearlessness, awareness and growth. Share with us how you live these values personally or professionally.
B2B SaaS company focused on serving premium publishers.
Served over 18 billion native ads across 2,000 publisher sites last year.
40 person team in offices in Canada, US, UK and Australia.
Raised over $14 million in investment capital to fuel aggressive growth.
Read more about what it’s like to work at Polar.
Read about how we try to cultivate a greater sense of focus, calm and peace in a modern era.